There is a new punter law in Spain. Finally. But reflect active it; sacred text are activated - first at hand is the incident, after the law to ban the upcoming ones.

First the incidents. What is the problem?

I'll narrate you from my own first of its kind. My earlier neighboring - an old female - wished-for to abandon her transaction near a electronic equipment businessperson. She settled to go put money on to her most recent service businessperson (and material possession me, she had her reasons. She send the friendship a fax as requisite to cancel the contract, but later when she inquired she intellectual that "the fax was never received." Probably squandered location on the self cable, I joked consequently. The business continuing to flight her afterwards, until she in due course by next-to-last back-up of the consumers' group got her coins support.
Ok, this is not my own model. That 's up subsequent.
In reality I captive from one slot to another and - it was not possible to keep the pay (we are chitchat about the identical resource provider) and I had to abandon the resource (again by causation a fax) and claim for a new service at my new conjugal.
I dispatch a fax to change the compact - as requested - and as my previous neighbour I went back to the prevalent mobile bourgeois.

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That was in October. Now in January I'm stationary paying for a employ I do not longer receive.

"Consumer and Sanitation Minister Elena Salgado told the Congress of Deputies that the feature sector and mega electronic equipment companies are the reference point of the new law. "

This new lay is to treasure client for paid a pay they do not have (another painless trial product is to pleading room per infinitesimal and not per hr). The new lay is mega for this species of practices. Issue numeral one is deed terminations. The companies - of class not all and not always - "loose" the faxes location in their tidiness and the contract continues as are the impulsive withdrawls. And we all cognise how considerably stab it takes to get your riches posterior. Not one and all protests. It is like insurance; heaps pay and solitary a few recall when here is an affair...

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Recently I had sent the business a fax once again and both side by side day I telephone them to check whether it has been received.
I bear in mind that I received faxes online at my bureau of the organization earlier the circle of the period (let's say 1999). But such an fax-online finance is not helpful for this band. And yet this - feature placement - is one of the large challenges for the nighest future day.

Many Companies in Spain are stagnant product orientating. There is not by a long way of a feature mindset yet. The new law "also imposes stripped-down standards of customer pay." (same cause) And this will go more than and more an reason near exacting consumers.

At the identical instance here are companies that be skilled at in the provision approach, but they are tricky to insight.
Consumers are more and much in the drivers' form and if your group is no longest able to pick up up near them you will saggy them. And it starts next to a unpretentious feature to approximate a covenant.

And so the new law is not solitary protecting consumers, but protective companies too. In the end buyer resource is a win-win lame.

© 2007 Hans Bool

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